Among millions of apps users tend to download only the ones that they know or that have high average rating and sufficiently high number of good reviews. It's important to take care about the reputation management process from the beginning of app existence.
Implementing AppDNA's reputation management process will increase your organic downloads, reputation and dramatically reduce user acquisition cost.
At AppDNA, we see RRO as an ongoing process requiring consistent revision and optimization. Our team will iterate your unique reputation management flow and boost 5-star ratings and intercept negative feedback before user leave a 1-star review of your app.
Deep audit to analyze your current RRO situation and identify growth points for each aspect.
Review your current situation, what users complain about the most.
Creation a dedicated flow of feedback interception, rating collection without disturbing the user.
Automation of reviews replies and tagging to faster manage the process
Selection of best moments to ask user about how they feel about the app.
Create a custom campaign to make user love your app again.
Test all the possibilities to optimize the process.
Before the projects starts, our RRO Experts will estimate possible KPIs to be reached after collaboration. You only pay for delivered results.
A dedicated team and project manager who will help you achieve your RRO goals, ready to answer all your questions during the project.
Monthly report to evaluate our work, progress and KPIs.
- BOOST FIVE-STAR RATINGS
- INTERCEPT NEGATIVE FEEDBACK
- DRIVE ORGANIC DOWNLOADS
- GAUGE CUSTOMER SENTIMENT
- ACTIVATE YOUR SILENT MAJORITY
First, we do kickoff and prepare market and competition research. Then we do the RRO audit. Then we craft the best RRO strategy, based on current situation of your app, market and category. You only need to integrate our SDK.
After audit and RRO strategy creation we preparing Reply Process Automation, and ratings flow with user happy moment detection dedicated directly to your app.
Combining our expertise with great tools and great RRO optimization framework will let us get your app rating 4.9 with thousands positive app reviews in App Store, Google Play and App Gallery.
AppDNA Reviews and Ratings Optimization services take a 360 degree approach to mobile marketing. We have more than 7 years of experience helping apps increase app ratings and reviews and optimize user acquisition.Request a Quote
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